FAQs

Can I get a discount for multiple items?

Yes! We provide bulk pricing on some of our products. Visit the product pages to see if they include bulk pricing while selecting your quantity

Any extra charge for special graphics or photos?

NO! We will print anything you can upload to our website. No limit to colors or graphics. We will let you know if your resolution is suitable for print.

How do I send you my artwork?

Simply select the “UPLOAD” button on the order form, and follow the on-screen instructions to send us your file. Call us toll-free if you need assistance.

Will I get a proof before my graphic is printed?

YES! We will email a color proof for your approval, usually within 48 hours of order receipt. You can request changes or corrections - and a new proof will be sent for final OK.

How long to get my banner with FREE SHIPPING?

Our products are shipped via FEDEX or UPS ground within 24-48 hours. Allow 2-5 days transit time after shipment - depending on your location. All banners are shipped from Southern California. (Also applies to other rolled goods but not rigid signs.)

Can I request expedited shipment?

YES! Indicate your shipment preference on the order form when placing your order. Cost will automatically be shown on your order form.

Can your banners/signs be used outdoors?

YES! We use quality scrim-reinforced outdoor banner fabric, and outdoor rated signs printed with UV resistant solvent inks as well as Latex Inks with expected minimum outdoor life of 1-2 years.

What is your warranty?

We guarantee the accuracy of your printed banner as shown on your final proof. Your banner will last for years if properly installed and/or stored. We warranty our products free from manufacturing defects for 90 days. We will either replace or refund full value upon inspection of product authorized for return. Most vinyl raw material is warrantied for 12 months although our UV and Latex inks are rated to last 2-3 years. Please be advised that we are not responsible for banner failure due to excessive weather conditions or high winds. We are not responsible for improper hanging of banners and/or improper installation. Banners must be secure when hung on walls or moving vehicles. Excessive movement/banging will cause banner to fail. Banners hung on moving vehicles are not warrantied against debris hitting the banner causing banners to scratch or tear.

How are your banners and other roll stock items printed?

All our products are printed on high quality and high resolution large-format UV and Latex Printers. These printers operate on output graphics based on your submitted computer art files, with resolution up to 1200 dpi.

Do you make other products?

Yes, we changed our name from World’s Best Banners to InkRabbit Printworks to show we can produce a wide variety of large format digitally printed products, including posters, window graphics, floor graphics, pressure sensitive vinyl and all types of rigid signage. Look for updates as new products are being added regularly!

Can I get design assistance with my project?

YES! We will take your idea or concept and turn it into a final proof - and send to you for approval. Contact our customer service department for more information.

We offer up to 30 minutes of free design assistance - for more complex products and logo designs check out our Design Consultation section!